Givebot Pty Ltd Terms and Conditions ("Terms")

Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the website or applications (the "Service") operated by Givebot Pty Ltd ACN 619 010 516 ("us", "we", or "our").

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Tax Deductibility

Givebot has been authorised by the charities to issues receipts to you on their behalf. Givebot makes no representations or warranties as to the tax deductability of any such donations. You should obtain independent tax advice about the deductibility of your donation. Charities that are tax deductible entities are deductible gift recipients (DGR).


All payments of donations are secure and PCI compliant. Payments will be made using a credit card through Stripe. Givebot undertakes and agrees at its own cost to comply with the requirements of the Payment Card Industry Data Security Standard 3.2 (‘PCI DSS’), and provide reasonable evidence of such compliance with PCI DSS upon request.

Givebot does not collect or store credit card data of users on its own systems. All card data handling and storage will be outsourced to the Payment Processors. Stored payment details can be used to process future one off payments or recurring payments. Givebots distributes the donation directly to the Donee after relevant costs are subtracted.

Givebot expressly disclaims responsibility and liability for all services provided by these Payment Processors, including those related to donation/payment and text transactions, and you hereby agree that Givebot shall not be responsible for any loss or damage of any sort incurred as a result of such services. Additionally, since these providers will have access to the information you provide to them in order for you to make a donation/payment or text transaction, we recommend that you closely review any policies that may be detailed on their respective websites.


We cannot process refunds on behalf of Donees. Please contact the Charity directly and quote your Givebot receipt number. If an error is made by us, full refunds will be made immediately upon notification of the error and all costs will be borne by us. If you have paid using an Authorised Currency, the refund will be processed in that same currency.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Givebot Pty Ltd.

Givebot Pty Ltd has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Givebot Pty Ltd shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.


We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Governing Law

These Terms shall be governed and construed in accordance with the laws of New South Wales, Australia, without regard to its conflict of law provisions.

You must be 13 years and over to use the Givebot Service;  if you are between 13 years to 18 years of age you must have your parent or legal guardian’s permission to make a donation. By using this Site, you represent and warrant that you are 13 or older and that you agree to and to abide by these TOU.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

Limitation of Liability

Givebot Pty Ltd’s  total liability arising out of or in connection with the Services, the content, or these Terms, however arising, including under contract, tort (including negligence), in equity, under statute or otherwise, will not exceed the cost of the Services paid by You.

You expressly understand and agree that Givebot, its affiliates, employees, agents, contributors and licensors shall not be liable to You for any direct, indirect, incidental, special consequential or exemplary damages which may be incurred by You, however caused and under any theory of liability. This shall include, but is not limited to, any loss of profit or business (whether incurred directly or indirectly), any loss of goodwill or business reputation, loss of data and any other intangible loss.

Givebot’s liability in connection with the Services is reduced proportionately in the event that You contributed to any claim or loss suffered by You.


We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 15 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.


You can read about Givebot’s privacy policy at

Contact Us

If you have any questions about these Terms, please contact us at

Last updated: 12 June, 2017