Givebot FAQ

What is Givebot?

Givebot is your personal assistant to help save with the world! It allows you to pick a charity and give small, one-off donations whenever is convenient for you, right within Facebook Messenger. Start chatting with Givebot here: m.me/heygivebot

Why Givebot?

Givebot doesn’t charge subscription fees or make you fill out long forms. It tries to make giving to your favourite charities easier, faster and more personal. Plus, your personal details are always protected: we won’t be asking for your email, address or phone number, so you can give in peace.

What does my money go towards?

Givebot has partnered with a range of charities doing great work to make the world a better place. When you donate, we will give you an update one week later on what your charity has done with your money.

How do I donate?

Just jump on Facebook Messenger and search for "Givebot", or head to m.me/heygivebot. Choose your favourite charity, pick a dollar amount, and you’re done! (If it’s your first time donating, you’ll need to enter in your credit or debit card details).

Who can I donate to?

Start chatting to Givebot in Facebook Messenger and it will give you a list of our current partner charities.

How do you make money?

Givebot takes a 6% fee on your donation in order to improve the service and promote the charities on the platform to drive more donations. We don't take any corporate sponsorship fees, or accept money for advertising. You can read more about our fees and where we spend our money at givebot.co/fees

Do I need to download anything?

Nope. Our platform exists solely in Facebook Messenger – a free app most people already have installed. Even if you don’t have it, you can chat right in your web browser from the Facebook site.

Do I need to sign up?

Nope — just send Givebot a message.

Will I receive a tax deductible receipt?

Yes, Givebot is very smart and will send you a receipt on behalf of your chosen charity immediately.

Is it secure?

Of course. Security for everyone on the platform is a number one priority for Givebot, which is why we don’t store any details about our donors. Credit card information is encrypted and stored by Stripe, a widely trusted, secure payments platform that powers billions of dollars of e-commerce transactions every year.

How often can I donate?

Givebot understands our donors aren’t made of money so just give what you can, when you can!

How old do I have to be to donate?

If you’re 18, you are old enough to donate. If you’re 13 -18 years of age please do not donate without your parent or guardian’s consent.

Is Givebot Not-For-Profit?

Not currently. We have found that we can move faster, and help more charities, as a small proprietary limited company.

Where is Givebot based?

Sydney, New South Wales. Shoot us an email if you want to catchup: hey@givebot.co

How can I sign up my charity?

Just get in contact with us. We’d love to hear from any or all charities from all over the Australia. Email hey@givebot.co